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Dashboard

Manage dealer contacts, licenses, and activation codes from the myLab Dashboard, your central landing page for account communications.

The Dashboard is your landing page for myLab. It displays dealer contacts and lists your licenses and activation codes.

Enter in all the people in your company with whom we should communicate electronically. Check off which types of communications each person should receive...your choices are:

  • General: receive newsletters and new bulletins...sales staff, technical staff, and management should all receive this type of communication
  • Support: emails generated from the Feedback button that appears in the lower left of your Photo Finale. You should have at least one person who fields these messages. This is your technical and/or customer service position. Any technical issue should be escalated to Technical Support. The types of message sent most often via the Feedback button are order inquiries, requests for assistance, help uploading, help with account access or general questions.
  • Accounting: Any matters involving invoices or other monetary issues.

Where to go next

Email Campaigns

Send marketing emails to your customers.

Reports

Subscribe to scheduled reports or run on-demand reports.

Helping Your Customers

Handle refunds, password resets, and order corrections.

Order Review Dashboard

Review and manage incoming orders.