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Photo Finale Documentation

Setup guides, configuration references, and troubleshooting help for the Photo Finale platform, including the storefront, kiosk, lab software, myLab admin portal, and Pocket Pics app.

Welcome to the Photo Finale documentation. Here you'll find setup guides, configuration references, and troubleshooting help organized by product, so you can jump straight to the area you need. Use the cards below to explore a section, or check Current Resources for support, release notes, and more.

Explore the docs

Store Setup & Management

Configure your product catalog, payments, shipping, coupons, and other core settings for your storefront.

Photo Finale Website

Set up proofing galleries, subaccount sites, upgrade options, and marketing tools for your Photo Finale website.

Photo Finale Kiosk

Install, configure, and troubleshoot the in-store Photo Finale Kiosk software.

Print 50

Set up and manage Lab 50 and Print 50, including order processing, photo editing, receipts, and invoices.

myLab

Manage dealer contacts, reports, email campaigns, and customer support tasks from the myLab admin portal.

Pocket Pics App

Promote and distribute the Pocket Pics iPhone and iPad apps, including payment gateway setup.

Printer Guides

Find interface and product setup instructions for the printers and hot folders Photo Finale supports.

Platform Help & FAQs

Get answers to common questions about languages, integrations, fraud protection, and domain settings.

Marketplace & Fulfillment

Compare wholesale fulfillment methods and learn how to complete orders as a marketplace fulfillment partner.

Current resources

Technical Support

Get help with any issues or questions from our support team.

Release Notes

Stay on top of the latest releases and updates.

Training Videos

Watch tutorials and learn how to use and configure your Photo Finale products effectively.

Platform Uptime

View the current status of our services and any ongoing incidents.