Setup Options for Print Products

There are 3 ways you can set up print products.

1. Whole-order (or single surface) method
   1. This method utilizes the “order option” concept of matte/glossy choice for the user. In the product details page per size, both matte and glossy boxes are checked. The user orders the sizes they want and then chooses matte or glossy during the checkout process, and that’s applied for the entire order. This is more of a legacy method, but some dealers prefer it to keep the ordering and production process simple. (ie, possibly no need to change papers per order).
2. Mix and Match method
   1. Some dealers want users to be able to mix and match surfaces and/or offer more surfaces than just matte and glossy. To handle this type of situation, instead of defining the product as just a “print” and the users choose one selection for the whole order, we define it as a “matte print” or a “glossy print” or “bamboo print” or “cotton rag print” or whatever. The checkboxes in the product details page of myLab are left unchecked in this case and the user can pick the surface they want per image. This is becoming the most common method, as all sizes are not available in all papers, and as dealers start to offer more than just the two surfaces, and as users express desire to order different surfaces.
3. Product Attribute method
   1. The last way keeps the product setup as simply a "print" but leaves the matte/glossy boxes unchecked. The surface question is instead asked as a product option, presented to the user as they add the size to the cart. This keeps the product list and initial user decision size-focused and instead allows the user to choose surface per image, after they elect to order that size (rather than when combined with the size as in option 2). This means less visibility for the paper options, however, and generally more clicks and decisions for the user. The setup and pricing are done in the print details, and offer less visibility on pricing and no ability to apply promos to any of the options (at least as of Feb 2026). This method is best used when needed for a few sizes within a given category. For example, you have a few very large print sizes you want to offer some special papers for... this could work nicely there.